Privacy Policy

Last Updated: October 2025

LucasRentals.com (“Lucas Rentals,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our platform, you consent to the data practices described here.

1) Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you create an account or submit a rental application, we may collect your name, email address, phone number, employment details, and other information you choose to provide.
  • Screening Information: If you consent to tenant screening, we may collect or receive information such as credit history, income verification, and rental background from trusted third-party providers.
  • Technical Data: We automatically collect information about your device, browser, IP address, and usage activity through cookies or analytics tools to improve the functionality and security of our website.

2) How We Use Your Information

  • To provide and operate the Lucas Rentals platform.
  • To process rental applications and forward them to property owners or managers.
  • To conduct tenant screenings at your request or authorization.
  • To communicate with you about your account, listings, or inquiries.
  • To detect, prevent, and address fraud or security issues.
  • To comply with applicable laws and enforce our Terms of Use.

3) Information Sharing

We share personal information only when necessary to deliver our services or as required by law:

  • With Property Owners: When you submit a rental application, we forward your information to the property owner or their representative for review.
  • With Service Providers: We may share limited data with third parties who perform screening, verification, hosting, or payment processing on our behalf, under strict confidentiality obligations.
  • Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, users, or the public.

4) Tenant Screening Disclosure

Lucas Rentals provides tenant screening services as part of its platform. We are not a credit bureau and do not make approval or denial decisions. Screening results are provided to property owners for their review only. By submitting an application, you authorize Lucas Rentals and its partners to obtain, process, and transmit screening data for rental evaluation purposes.

5) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. However, no online platform can guarantee absolute security. You use the Site at your own risk and should protect your account credentials.

6) Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When information is no longer required, we securely delete or anonymize it.

7) Your Choices and Rights

  • You may review and update your account information at any time.
  • You may opt out of marketing communications by following the unsubscribe instructions in our emails.
  • To request deletion of your account or personal data, contact us at hello@lucasrentals.com.

8) Cookies and Tracking Technologies

LucasRentals.com uses cookies and analytics tools to understand site performance, personalize your experience, and improve our services. You can control or delete cookies through your browser settings, but some features may not function properly if disabled.

9) Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect or store personal information from anyone under 18 years of age. If we become aware that we have collected such information, we will delete it promptly.

10) Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a new “Last Updated” date. Continued use of our services after any changes indicates acceptance of the updated Policy.

11) Contact Us

For questions or requests regarding this Privacy Policy or our data practices, please contact:
Lucas Rentals
hello@lucasrentals.com

Lucas Rentals values transparency and user privacy. We do not sell or rent personal information to third parties. Tenant screening data is handled securely and shared only with authorized property owners for legitimate rental evaluation purposes.